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Home / User Agreement

User Agreement

Last updated: 24 September 2026

This agreement is between you and iSerial (iserial.us). By creating an account, adding funds or placing an order you accept it, together with our Terms of Service, Privacy Policy and Refund & Delivery Policy.

1. Your account

  • One account per person or business. Keep your password private; you are responsible for activity on your account.
  • Use a real, reachable email address. Some features (adding funds, wallet payments) need a verified email.

2. Wallet balance

  • Funds you add are held as a USD balance on your account and can only be spent on iSerial services.
  • Deposits are credited after the payment provider confirms them. Balances do not earn interest and are not transferable between accounts.
  • Unused balance can be refunded to the original payment method on request, minus any provider fees, unless it was obtained through fraud or chargebacks.

3. Lawful use only

You confirm that you own every device you check or unlock, or have the owner's permission. We cooperate with law enforcement on stolen-device reports and may suspend accounts that submit identifiers flagged as lost or stolen.

4. Results

Check results come from third-party databases (Apple GSX-grade sources, carriers, GSMA blacklist). We deliver them exactly as returned and cannot change what those sources report.

5. Suspension

We may suspend accounts involved in fraud, chargebacks, abuse of support, or attempts to attack the service. Balances from legitimate deposits will be refunded.

6. Contact

Questions about this agreement: support@iserial.us · +1 (904) 637-5289.